Privacy Policy

Mariias Magic Broom LLC ("Maria's Magic Broom," "we," "us," or "our") is a cleaning service provider serving Clearwater and the Tampa Bay area, Florida. This Privacy Policy explains what information we collect through our website and in the course of providing our services, how we use it, and the choices you have.

Information We Collect

Information you provide to us. When you request a quote, contact us, or book a cleaning, we collect the information you share with us — typically your name, email address, phone number, service address, and details about your home and the service you are requesting. If you call or text us, we keep a record of that communication so we can serve you well.

Booking and payment information. If you use a third-party scheduling or payment platform to book or pay for a service, that platform processes the information you provide. We do not store your full credit card number on our own systems. The information you submit through these platforms is also governed by their respective privacy policies.

Information collected automatically. Like most websites, we may collect basic technical information when you visit — such as your browser type, device, pages viewed, and approximate location derived from your IP address — through cookies and similar technologies, including standard analytics tools. This helps us understand how the site is used and improve it.

Before and after photos. For quality control, our team may take technical photos of work areas before and after a cleaning. These photos are used internally, stored in our CRM system, and deleted 90 days after the work is completed. If we ever share workflow photos publicly (for example, on social media), we do so only with respect for client confidentiality — without addresses, faces, or personal items.

How We Use Your Information

We use your information to provide and schedule cleaning services, respond to your inquiries, send appointment confirmations and service updates when you have opted in, process payments, improve our website and services, and comply with legal obligations. If you separately subscribe to email marketing, we may send occasional offers and home care tips by email; you can unsubscribe at any time.

SMS Communications & Mobile Information

If you voluntarily opt in to text messages, you agree to receive SMS appointment reminders, scheduling messages, and service updates from Maria's Magic Broom at the mobile number you provide. Message frequency varies. Standard message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time or HELP for help.

We do not sell or rent mobile information. No mobile information — including phone numbers, SMS opt-in data, or consent — will be shared with third parties or affiliates for their marketing or promotional purposes. We may disclose mobile information only to messaging and communications service providers acting on our behalf solely to deliver the messages you requested; those providers may not use it for their own marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business: with our cleaning specialists assigned to your home (limited to what they need to perform the service), with service providers that support our operations (scheduling, payments, communications, analytics), and when required by law or to protect our legal rights. Team members are expected to protect client confidentiality. Mobile information and SMS consent are excluded from sharing for third-party or affiliate marketing and promotional purposes.

Data Retention & Security

We keep your information for as long as needed to provide services, meet legal and accounting requirements, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, contact us using the details below — we will respond within a reasonable timeframe and verify your identity before acting on the request. You can stop SMS messages at any time by replying STOP, or reply HELP for assistance. You can also disable cookies in your browser settings, though some site features may not work as intended.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be posted on this page.

Contact Us

Questions about this policy or your information? Reach us through our contact page, or by phone: (727) 353-5757.